Business communication on 14 Jul 2018 - Pune

Visit Us :

Season’s Greetings!

Fands Infonet is offering you an opportunity to take your Career at new heights by attending our Soft Skills, Behavioral & Motivational Trainings.

Soft skills refer to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees

In today’s world of globalization, a software developer is not a scientist working in isolation. It has become common that the developer needs to work on site or have to interact with the partners in countries like US, UK, Australia or New Zealand. Doing business with clients from across the world demands not just a high degree of technical skills but also awareness of culture specific behaviors. And that makes it necessary to develop employee’s interpersonal and behavioral skills. Therefore soft skilled employees are high in demand for Indian IT companies who are now involved in bigger projects.

Program Highlights

  • Participation Certificate
  • Course Material
  • Lunch & Tea

We also conduct workshops on the following topics

Personal Effectiveness

  • Maximizing your Potential
  • Emotional Intelligence
  • Stress Management
  • Accountability & Ownership
  • Interpersonal Skills

Management Development Program

  • First Time Manager’s program
  • Creativity & Innovation
  • Cross Culture Sensitization
  • Who moved My Cheese
  • Effective Meetings
About the Program

This is a hard-core communication skills program, specially designed to suit your requirements. The program throws light on the importance of effective communication, the process of communication and overcoming the barriers to communication. The program also covers the art of writing emails and improving telephone skills. In an era where information and communication is power, this program is of great help to anybody who wishes to communicate more effectively and generate desired results.

Workshop Contents
Sr.No. Module Objective Methodology
1 Introduction Ice-breaker, Participants and Facilitator introductions
2 Where do I stand? Understanding my current level of communication Assessment tool
3 Setting expectations Expectation setting Flipchart activity
4 Communicating at the workplace – Listening Ingredients of effective listening, barriers to listening, dos and don'ts of listening Presentation/Instructor led discussion/ Video
5 Communicating at the workplace - Verbal and Non-verbal communication Oral communication, articulation, intonation, probing, language (vocabulary), Power phrases and danger phrases. Significance of non-verbal communication, body language, gestures, facial expressions, eye contact Presentation/Instructor led discussion/ Video/ Activities
6 Communication in a TEAM Diverse team members/ significance of effective and continuous communication between team members/Giving and receiving feedback Instructor led discussion/Activity
7 Business email Models to structure information for written communication – Pyramid/OIAC, Formats/ Samples, Email – Do’s and Don’ts, Email etiquette Discussion, Demonstrations/activities for practice
8 Managing Difficult People Communication styles/Managing disagreements and conflicts/ Having a difficult conversation Discussion, Demonstrations/activities for practice/Role play
9 Public Speaking Overcoming Fear, Do’s and don’ts for public speaking, Preparing oneself for public speaking Discussion/ Practice/Video
10 Conclusion Recap and way forward Discussion/ Action planning

Date : 14th July 2018

Time : 10:00 AM To 06:00 PM (Registration at 09:30 AM)

Date : HOLIDAY INN, Hinjawadi

Fees & Registration : Rs. 4,750/- plus GST & Levies as applicable per participant inclusive of course material payable by cheque in favor of ‘Fands Infonet Pvt. Ltd.'

Ms. Vishakha Wakhare on
+91 7720034582 / 20 2546 3981 / 2546 8882
Mail :

Offices in Pune, Mumbai, Hyderabad.
Redg. off. :- 1, "Sheshadri" 1, Rambaug Colony, Opp. Rupee Bank, Paud Rd. Pune - 411038, India.