Visit Us : www.fandsindia.com
Fands Infonet is offering you an opportunity to take your Career at new heights by attending our Soft Skills, Behavioral & Motivational Trainings.
Soft skills refer to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees
In today’s world of globalization, a software developer is not a scientist working in isolation. It has become common that the developer needs to work on site or have to interact with the partners in countries like US, UK, Australia or New Zealand. Doing business with clients from across the world demands not just a high degree of technical skills but also awareness of culture specific behaviors. And that makes it necessary to develop employee’s interpersonal and behavioral skills. Therefore soft skilled employees are high in demand for Indian IT companies who are now involved in bigger projects.
|About the Program|
This is a hard-core communication skills program, specially designed to suit your requirements. The program throws light on the importance of effective communication, the process of communication and overcoming the barriers to communication. The program also covers the art of writing emails and improving telephone skills. In an era where information and communication is power, this program is of great help to anybody who wishes to communicate more effectively and generate desired results.
|1||Introduction||Ice-breaker, Participants and Facilitator introductions|
|2||Where do I stand?||Understanding my current level of communication||Assessment tool|
|3||Setting expectations||Expectation setting||Flipchart activity|
|4||Communicating at the workplace – Listening||Ingredients of effective listening, barriers to listening, dos and don'ts of listening||Presentation/Instructor led discussion/ Video|
|5||Communicating at the workplace - Verbal and Non-verbal communication||Oral communication, articulation, intonation, probing, language (vocabulary), Power phrases and danger phrases. Significance of non-verbal communication, body language, gestures, facial expressions, eye contact||Presentation/Instructor led discussion/ Video/ Activities|
|6||Communication in a TEAM||Diverse team members/ significance of effective and continuous communication between team members/Giving and receiving feedback||Instructor led discussion/Activity|
|7||Business email||Models to structure information for written communication – Pyramid/OIAC, Formats/ Samples, Email – Do’s and Don’ts, Email etiquette||Discussion, Demonstrations/activities for practice|
|8||Managing Difficult People||Communication styles/Managing disagreements and conflicts/ Having a difficult conversation||Discussion, Demonstrations/activities for practice/Role play|
|9||Public Speaking||Overcoming Fear, Do’s and don’ts for public speaking, Preparing oneself for public speaking||Discussion/ Practice/Video|
|10||Conclusion||Recap and way forward||Discussion/ Action planning|
Date : 14th July 2018
Time : 10:00 AM To 06:00 PM (Registration at 09:30 AM)
Date : HOLIDAY INN, Hinjawadi
Fees & Registration : Rs. 4,750/- plus GST & Levies as applicable per participant inclusive of course material payable by cheque in favor of ‘Fands Infonet Pvt. Ltd.'
Ms. Vishakha Wakhare on
+91 7720034582 / 20 2546 3981 / 2546 8882
Mail : firstname.lastname@example.org
Offices in Pune, Mumbai, Hyderabad.
Redg. off. :- 1, "Sheshadri" 1, Rambaug Colony, Opp. Rupee Bank, Paud Rd. Pune - 411038, India.